Resorts World Las Vegas accused of allowing illegal gambling

Today, the Nevada Gaming Control Board filed a disciplinary complaint against Resorts World Las Vegas, LLC, and its parents and affiliate companies. The disciplinary action is the result of an extensive investigation by NGCB Enforcement Agents into alleged violations of the Nevada Gaming Control Act and Nevada Gaming Commission Regulations. The NGCB alleges that Resorts World failed to fulfill its responsibilities as the holder of a privileged Nevada gaming license. Resorts World's actions or inactions caused damage to the reputation of the State of Nevada and Nevada's gaming industry.

In the 31-page complaint, the NGCB details how agents uncovered a lack of compliance within Resorts World, which allowed a culture that welcomed certain individuals with suspected or actual ties to illegal bookmaking, histories of federal felony convictions related to illegal gambling businesses, and ties to organized crime. The complaint asserts that specified individuals were allowed to place millions of dollars in wagers at Resorts World over many months because Resorts World failed to adhere to its Anti-Money Laundering program. The culture within Resorts World created the perception, or the reality in certain instances, that Resorts World is an avenue to launder funds derived from illegal activity. The NGCB investigation revealed acceptance among Resorts World executives of a culture where information of suspicious or illegal activity is, at a minimum, negligently disregarded, or, at worst, willfully ignored for financial gain.

Suspected or known felons wagering at Resorts World included Matthew Bowyer, who pleaded guilty in federal court to operating an unlawful gambling business, money laundering, and subscribing to a false tax return; Edwin Ting, convicted in federal court of conducting an illegal gambling business, and known to have ties to organized crime; Chad Iwamoto, convicted in federal court of transmission of wagering information and failing to file monthly tax return for wages; and another individual suspected of being an illegal bookmaker.

Along with the primary complaint, a separate disciplinary complaint was filed against Nicole Bowyer, a registered independent agent who contracted with Resorts World. Ms. Bowyer is the wife of Matthew Bowyer, who pleaded guilty to federal crimes related to illegal bookmaking. As an independent agent under contract with Resorts World, Ms. Bowyer was allowed to directly profit from casino wagering by her husband and his friends at Resorts World. Consequently, Ms. Bowyer received payment from Resorts World despite surely knowing that her husband's source of funds derived, at least in part, from illegal activity. To date, Ms. Bowyer has failed to cooperate with the NGCB investigation.

"The Nevada Gaming Control Board is committed to protecting the State of Nevada, its citizens and visitors, and Nevada's vital gaming industry," said NGCB Chairman Kirk Hendricks. "All suspected violations of Nevada's gaming laws and regulations will be fully investigated and disciplinary action will be filed when warranted."

All respondents have rights pursuant to the Nevada Gaming Control Act, including time to answer the allegations, request a hearing before the NGC, or reach a stipulation settlement with the NGCB.

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Resorts World Las Vegas celebrates one millionth member of loyalty program

Today, Resorts World Las Vegas proudly announced its Genting Rewards Program has reached an outstanding milestone. On 1 November, Billy Chung from El Dorado Hills, California enrolled in the resort’s loyalty program and was named as the program’s one millionth member. 

To celebrate this momentous feat, Resorts World Las Vegas has gifted the lucky enrollee with the Royal Treatment Package, welcoming Custom-designed, commemorative Genting Rewards card Complimentary three-night stay in a luxury suite Complimentary roundtrip airfare for two Complimentary roundtrip ground transportation between Las Vegas airport and hotel in an exclusive luxury vehicle Up to 4 guests Complimentary dinner on property, providing guests with exclusive table access (i.e., private dining room, chef’s table, etc.) with specialty menu set by Chef Up to 4 guests Complimentary VIP table at Zouk and Ayu or cabana at the resort pool/Athena Up to 4 guests Complimentary Fountain of Youth Passport/Experience at Awana Spa Up to 4 guests Complimentary show tickets to Resorts World Theatre Up to 4 guests Complimentary in-suite butler service throughout the full stay 1M Points for the 1M Enrollment Guest to automatically be boosted to the Imperial level of Genting Rewards The Genting Rewards program, recently revamped in June 2023, provides an elevated guest experience with exclusive offerings and benefits to the luxury resort’s most loyal customers, including exclusive room rates, parking privileges, complimentary offerings and more. Guests can sign up for the Genting Rewards Program by visiting the kiosks at Resorts World Las Vegas or by downloading the official mobile app, available for iOS and Android devices.

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Resorts World Las Vegas officially opens

Resorts World Las Vegas, the first resort built on the Las Vegas Strip in more than a decade, officially swung open its doors to the public at 11 p.m. on Thursday, 24 June. The monumental launch of the highly anticipated resort included a star-studded, first-look party for invited guests earlier in the evening that featured a ceremonial ribbon cutting officiated by Genting CEO & Chairman K.T. Lim. And Resorts World Las Vegas's President Scott Sibella. Lim and Sibella were joined by Hilton President & CEO Chris Nassetta, Nevada Governor Steve Sisolak, Clark County Commission Chair Marilyn Kirkpatrick, Clark County Commissioner Tick Segerblom and Nevada Congresswoman Dina Titus.

"This is a very proud moment for Genting and our Resorts World Las Vegas family as we are honored to officially open our doors," said Scott Sibella, President of Resorts World Las Vegas. "This spectacular resort was designed to usher in a new era of hospitality in Las Vegas with unsurpassed dining and entertainment, an array of luxury hotel accommodations, and new-age technology. We are excited to finally be able to present this resort to the world and officially welcome guests to experience our exceptional amenities firsthand. We are grateful for all of the support we received during our opening and truly hope our community and visitors enjoy all of the hard work that went into creating this incredible property."

"We are thrilled to unveil Resorts World Las Vegas – an incredible property that marks the return of our signature Hilton hospitality on the Strip," said Chris Nassetta, President and CEO of Hilton. "Together, Hilton, Genting and Resorts World Las Vegas are committed to delivering unforgettable experiences for our guests, and this new resort raises the bar for Las Vegas. As we offer outstanding hotels, dining, entertainment and design, we are thrilled to welcome guests to the entertainment capital of the world for years to come."

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Resorts World Las Vegas ready to open on 24 June

Resorts World Las Vegas, the first ground-up resort development on the Las Vegas Strip in more than a decade, will officially open its doors on 24 June 2021.

Resorts World will host its grand opening celebration on 4 July at Ayu Dayclub with a can’t-miss live performance by Miley Cyrus. The headlining show will be broadcast on the resort’s 100,000-square-foot LED Screen – one of the largest exterior LED displays in the U.S. – for Las Vegas Boulevard onlookers and partygoers to join in on the action. The live show will take place at Ayu Dayclub and conclude with a spectacular Fourth of July firework show.

- Concerts West / AEG Presents and Resorts World Las Vegas recently announced global music stars Celine Dion, Carrie Underwood, Katy Perry and Luke Bryan will become the founding headliners at the Strip’s highly anticipated new 3,500-room luxury destination and will call The Theatre at Resorts World Las Vegas their performing home. The 5,000-capacity, world-class theatre will open its doors in November 2021 and is exclusively programmed and operated by Concerts West / AEG Presents. Performances will begin with Celine Dion’s return to Las Vegas with a brand-new show and a special opening night performance to benefit COVID-19 Relief on Friday, 5 November. Carrie Underwood follows in December with an exciting all-new production beginning Wednesday, 1 December. Katy Perry will take the stage on Wednesday, 29 December, to launch a spectacular run including exclusive New Year’s Eve and New Year’s Day performances. Luke Bryan will keep the party going in 2022 when he kicks off his engagement beginning on Friday, 11 Febember. Due to extraordinary ticket demand, all four entertainers have added show dates to their headliner engagements.

- Resorts World Las Vegas and Zouk Group announced an impressive lineup of diverse talent joining previously announced resident DJs Zedd and Tiësto set to perform at the property’s immersive nightlife and daylife venues throughout the year. The lineup of talent, spanning a variety of music genres, will feature headlining artists including Becky G, DJ Snake, Madison Beer and more. Zouk Group will also debut Moonbeam, a day-to-night Sunday concept party at Ayu Dayclub that will transport guests from the glitz and glamour of the Las Vegas Strip to a tropical oasis. The party will be energized by the sun in the afternoon and powered by the moon into the evening and late night, offering a unique experience with special performances and themed activations like hair braid bars, art installations, retail opportunities, shareable photo moments and more.

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Resorts World Las Vegas selects Konami as gaming system management partner

Resorts World Las Vegas announced the selection of Konami Gaming, Inc., as its exclusive gaming system management partner. Konami’s award-winning system, SYNKROS, will streamline, manage and optimize the $4.3 billion resort’s gaming operations by converting meaningful data into actionable information. The dynamic system will provide the resort with powerful marketing, communications and tracking tools designed to increase player engagement through individually customized incentives; assess and optimize real-time casino performance through detailed reporting and visual analytics; and manage accounting, slot and table operations, among other capabilities.

Scheduled to open in Summer 2021, Resorts World Las Vegas will be the first resort on the Las Vegas Strip to integrate the full suite of tools available through SYNKROS’ comprehensive enterprise software license throughout the 110,000-square-foot, next-generation casino floor. Through the partnership, Resorts World Las Vegas and Konami will collaborate to bring a complete array of marketing solutions including first-to-market technology to the property, while simultaneously enhancing the players’ experience through key benefits including cashless wagering, mobile account management, loyalty and bonus awards and more.

“Reinventing the hospitality experience in Las Vegas means enhancing our service measures and
boosting customer engagement through every touch point of the Resorts World Las Vegas experience, including gaming,” said Scott Sibella, president of Resorts World Las Vegas. “Through this partnership with Konami and the implementation of SYNKROS, we will have the ability to connect with players in real time to provide the most cutting-edge, personalized gaming experience on the Las Vegas Strip.”

“The opening of Resorts World Las Vegas will bring a wave of leading-edge technology, convenience, and amenities to guests, in ways that are absolutely historic for Las Vegas and the larger global gaming community,” said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc. “For years, Konami’s SYNKROS has worked to deliver guest experiences at the forefront of innovation, so the chance to create new heights of engagement and entertainment for future Resorts World patrons truly resonates with our shared, enduring vision. The work of Scott Sibella and his team has made an exciting impression on the space and we greatly anticipate this addition to the world-famous Las Vegas Strip.”

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