Malta Gaming Authority launches licensee relationship management system

During a press conference addressed by the Malta Gaming Authority's Executive Chairman, Joseph Cuschieri, and the Parliamentary Secretary for Financial Services, Digital Economy and Innovation, Hon. Silvio Schembri, the MGA announced the launch of a New Licensee Relationship Management System accessible through a secure and dedicated web portal.

This project, which is the result of a collaboration between the MGA and Microsoft, will transform the way the MGA interacts with its current and prospective licensees through the simplification and digitization of its online and land-based processes.

The first phase of the project will see the MGA launching three main online services, which are:
Applications for Remote Gaming Licenses.
Dynamic Seal URL requests.
Submission of Players Liability and Gaming Tax Reports.
This new system will empower the gaming operators to electronically track the status of their applications and meet regulatory requirements more efficiently. This digitization process will enhance a two-way communication between the Authority and its customers.